{"id":122,"date":"2023-12-25T00:00:53","date_gmt":"2023-12-25T04:00:53","guid":{"rendered":"https:\/\/alukas.presslayouts.com\/dummy\/?page_id=122"},"modified":"2024-02-22T08:40:23","modified_gmt":"2024-02-22T12:40:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/clientescadabra.com.br\/roambackv3\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Choose & Buy<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n \t\t
Choosing and buying an eSIM <\/div>\n\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tHow do Roam.Net e-SIMs work?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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e-SIM are the most modern, convenient and cost-effective way to ensure your internet connection in hundreds of places around the world. Roam.Net offers e-SIM for your international travels, covering over 160 destinations worldwide! Staying connected to the internet during your trip has never been easier:<\/p>

  1. Check if your phone is compatible with e-SIM technology<\/li>
  2. Purchase your e-SIM with just a few clicks<\/li>
  3. Receive a QR code via email<\/li>
  4. Easily install your e-SIM<\/li><\/ol>

    Quite practical, don't you think?<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\tTo use Roam.net, does my phone need to be compatible with e-SIMs?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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    Yes<\/strong>, it is necessary for your phone to be compatible with e-SIMs. This information should be checked on your device model or check our Compatible Devices page.<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\tTo use Roam.net, does my device need to be carrier-unlocked in addition to being compatible?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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    Yes, you need to make sure that your device is carrier unlocked and compatible; in other words, your device should be free to work with any carrier.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\tHow do I get a Roam.Net e-SIM with a QR code?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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    Using a QR code for the Roam.Net e-SIM is the easiest way to connect to the internet. To get your code, you just need to follow these steps:<\/p>

    1. Go to the Roam.Net homepage.<\/li>
    2. Check if your phone is compatible with e-SIM technology<\/a><\/li>
    3. Choose the destination for which you need a connection (you can do this directly in the main menu or using the search function).<\/li>
    4. Select your destination (country or countries) and the number of days.<\/li>
    5. Make your purchase. You will receive a purchase confirmation email in less than 5 minutes, along with the QR code containing your e-SIM.<\/li>
    6. Scan the code with a compatible phone a few hours before your trip and activate data roaming at your destination to stay connected.<\/li><\/ol>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t
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      \n\t\t\t\t\t\n\t\t\t\t\tCan I read the QR Code of my e-SIM and install it using just my phone's camera?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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      No<\/strong>. Camera scanning is the beginning of the process. You need to access your phone's settings menu and follow the correct process for your phone to recognize and understand that you are scanning an e-SIM Roam.net.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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      \n\t\t\t\t\t\n\t\t\t\t\tHow to set up Roam.Net's e-SIM on an Apple device (iPhone and iPad) or an Android device?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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      The eSim Roam can be installed in two ways:<\/p>

      Start by opening the QR Code reader on your device and scanning the QR Code or go to Settings and choose one of the offered modes. The email you received contains the QRCode. You should print the QR Code to proceed with the scanning using your phone's camera, or use another device that allows the same scanning procedure. You can take a photo of the QR Code and store it in your photos. If you are unable to print and scan the QR Code or don't have the option to scan it with another phone, copy the SM + DP code from the email sent by Roam.net into your phone's notepad. During activation, paste the code in the area shown below:<\/p>

      Setting up with QR Code scanning:<\/p>

      1. Open your phone's camera and point it at the Roam QR Code you received.<\/li>
      2. Follow the prompts on your device to install a new Roam.net eSim Cellular Plan.<\/li>
      3. Your phone will suggest a name for this new plan; choose one of your preference.<\/li>
      4. Continue following the instructions on the presented screens and confirm each step.<\/li>
      5. At the end, the \"Main and active\" account should be disabled, allowing the Roam.net eSim to become the default.<\/li>
      6. Restart your device.<\/li><\/ol>

        IMPORTANT<\/strong>: Install hours before your trip and activate it during your flight or upon arrival at your destination. Ensure stable internet connection throughout the process. Note that the QR Code can only be scanned once. Do not remove the Roam.net e-SIM from your device, as you won't be able to use it again. If you need assistance, contact us at contactus@clientescadabra.com.br<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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        \n\t\t\t\t\t\n\t\t\t\t\tHow to install and activate your e-SIM on an Apple device?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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        Tap on Settings > Cellular > Add eSIM > Use QR Code<\/p>

        Options:<\/p>