{"id":4929,"date":"2023-12-25T00:00:11","date_gmt":"2023-12-25T04:00:11","guid":{"rendered":"https:\/\/clientescadabra.com.br\/roambackv3\/politica-de-reembolso\/"},"modified":"2024-02-27T22:59:00","modified_gmt":"2024-02-28T02:59:00","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/politica-de-reembolso\/","title":{"rendered":"POL\u00cdTICA DE REEMBOLSO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4929\" class=\"elementor elementor-4929 elementor-14\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ef25ed elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0ef25ed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-890bc39\" data-id=\"890bc39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ee1c48 elementor-widget elementor-widget-text-editor\" data-id=\"0ee1c48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Para processar um reembolso, voc\u00ea deve atender aos seguintes requisitos:<\/p>\n<ul>\n<li>Seu eSIM deve ter sido comprado no site da ROAM<\/li>\n<li>A ativa\u00e7\u00e3o do eSIM n\u00e3o pode ter sido feita.<\/li>\n<li>Se o eSIM j\u00e1 tiver sido ativado e\/ou usado, analisaremos seu caso espec\u00edfico para oferecer a melhor solu\u00e7\u00e3o.<\/li>\n<li>A compra deve ter sido feita h\u00e1, no m\u00e1ximo, dois meses.<\/li>\n<li>O c\u00f3digo QR n\u00e3o pode ter sido escaneado.<\/li>\n<li>Nenhum dado do plano pode ter sido utilizado.<\/li>\n<li>Ter comprado o eSIM h\u00e1 n\u00e3o mais de 2 meses<\/li>\n<li>Enviar uma captura de tela e as informa\u00e7\u00f5es necess\u00e1rias para verificar a incompatibilidade ou o bloqueio<\/li>\n<li>Entre em contato com nossa equipe de suporte ao cliente pelo e-mail contactus@clientescadabra.com.br ou pelo chat para relatar o problema de conex\u00e3o.<\/li>\n<li>N\u00e3o podemos garantir o reembolso se voc\u00ea entrar em contato conosco ap\u00f3s a viagem.<\/li>\n<li>Em todos os outros casos, um reembolso parcial ou total pode ser solicitado, desde que todos os requisitos para solicita\u00e7\u00e3o estejam em conformidade. Por esse servi\u00e7o de solicita\u00e7\u00e3o de reembolso aprovado, h\u00e1 a cobran\u00e7a de taxa administrativa no valor de US$ 5,00.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4897c2d2 elementor-section-full_width elementor-section-height-min-height elementor-section-content-top elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"4897c2d2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-776b3226\" data-id=\"776b3226\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2964f10 elementor-section-height-min-height elementor-section-items-top elementor-section-content-top elementor-section-full_width elementor-section-stretched elementor-section-height-default\" data-id=\"2964f10\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-8f4fc36 elementor-invisible\" data-id=\"8f4fc36\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad75021 elementor-widget elementor-widget-image\" data-id=\"ad75021\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"120\" src=\"https:\/\/clientescadabra.com.br\/roambackv3\/wp-content\/uploads\/2023\/03\/roam_logo-mono-e1692840921520.png\" class=\"attachment-full size-full wp-image-842\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-beb13b3\" data-id=\"beb13b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88ffe73 elementor-widget elementor-widget-text-editor\" data-id=\"88ffe73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6>SOBRE A ROAM.NET<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d36c05c elementor-widget elementor-widget-text-editor\" data-id=\"d36c05c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6><a href=\"https:\/\/clientescadabra.com.br\/roambackv3\/about-roam\/\">SOBRE N\u00d3S<\/a><br \/><a href=\"https:\/\/clientescadabra.com.br\/roambackv3\/refund-policy\/\">POL\u00cdTICA DE REEMBOLSO<\/a><br \/><a href=\"https:\/\/clientescadabra.com.br\/roambackv3\/terms-and-conditions\/\">TERMOS E CONDI\u00c7\u00d5ES<\/a><\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2c6d1ae\" data-id=\"2c6d1ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53d5bf5 elementor-widget elementor-widget-text-editor\" data-id=\"53d5bf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6>ENTRE EM CONTATO<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6478783 elementor-widget elementor-widget-text-editor\" data-id=\"6478783\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6><a href=\"https:\/\/api.whatsapp.com\/send?phone=+13027239903\">+ 1 (302) 723 9903<\/a><\/h6>\n<h6><a href=\"mailto:contactus@clientescadabra.com.br\">contactus@clientescadabra.com.br<\/a><\/h6>\n<h6>1000 North West St, Suite 1200<br \/>Wilmington, DE<br \/>19801<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0054c66\" data-id=\"0054c66\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a27cff8 elementor-widget elementor-widget-text-editor\" data-id=\"a27cff8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6>SIGA-NOS<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c7be9d elementor-invisible elementor-widget elementor-widget-pls-social-buttons\" data-id=\"4c7be9d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"pls-social-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"pls-element pls-social-button-wrap pls-social-buttons text-left\">\n\t\t\t\t\t<div class=\"pls-social icons-default icons-shape-circle icons-size-large\">\t\t\t\t\t\r\n\t\t\t\t\t<span class=\"social-title\">Share:<\/span>\r\n\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/useroam.net\" rel=\"external\" target=\"_blank\" class=\"social-facebook\"><i class=\"picon-facebook\"><\/i> <span class=\"social-text\">Facebook<\/span><\/a><a href=\"https:\/\/www.pinterest.com\/useroam\/\" rel=\"external\" target=\"_blank\" class=\"social-pinterest\"><i class=\"picon-pinterest-alt\"><\/i> <span class=\"social-text\">Pinterest<\/span><\/a><a href=\"https:\/\/www.instagram.com\/useroam_net\" rel=\"external\" target=\"_blank\" class=\"social-instagram\"><i class=\"picon-instagram\"><\/i> <span class=\"social-text\">Instagram<\/span><\/a><a href=\"https:\/\/www.youtube.com\/@useroamnet\" rel=\"external\" target=\"_blank\" class=\"social-youtube\"><i class=\"picon-youtube\"><\/i> <span class=\"social-text\">Youtube<\/span><\/a>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a6f3fc7 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"2a6f3fc7\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-736e9d8\" data-id=\"736e9d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a22754f elementor-widget elementor-widget-text-editor\" data-id=\"a22754f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #999999;\">ROAM.NET \u00a9 2023 &#8211; Desenvolvido por <a style=\"color: #999999;\" href=\"http:\/\/buonora.club\/\" target=\"_blank\" rel=\"noopener\">buonora.club<\/a> &#8211; Todos os direitos reservados.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Para processar um reembolso, voc\u00ea deve atender aos seguintes requisitos: Seu eSIM deve ter sido comprado no site da ROAM A ativa\u00e7\u00e3o do eSIM n\u00e3o pode ter sido feita. Se<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4929","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/pages\/4929"}],"collection":[{"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/comments?post=4929"}],"version-history":[{"count":6,"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/pages\/4929\/revisions"}],"predecessor-version":[{"id":5125,"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/pages\/4929\/revisions\/5125"}],"wp:attachment":[{"href":"https:\/\/clientescadabra.com.br\/roambackv3\/pt-br\/wp-json\/wp\/v2\/media?parent=4929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}